Archive for the ‘non-profit’ Tag
The Importance of Documentation
The title of this post comes off a lot like “The Importance of Eating Your Vegetables”, but I think when you work for a non-profit this really is important.
During the process of researching our users, listening to our stakeholders, developing scenarios and personas, drawing wireframes, and all the other good stuff that goes into developing our website we’ve made a ton of decisions. We’ve weighed different alternatives, had great insights, and ditched some ideas we used to think were great insights. The ramifications of those decisions are obvious to us, but what about the people who follow us?
This Blog
This blog chronicles the process of improving user experience for the web properties of a non-profit organization. Specifically, the National Crime Prevention Council.
The fields of interaction design, user experience design, and information architecture have had a profound impact on the development of the web. Businesses have used these disciplines to shape the way their customers buy and use products and services.
Non-profit organizations have begun to employ many of the same methods to promote their causes, inform the public, and connect with supporters. How can the lessons learned in business be modified to suit these new purposes?